Private Practice Resource
Private Practice Resource sells digital products and print-on-demand merchandise. Because these products are delivered differently, separate refund and return rules apply.
Please review the applicable section below before completing your purchase.
All digital products are delivered electronically. No physical items are shipped.
Once a digital product has been downloaded or accessed, it is considered delivered.
Due to the nature of digital content, all sales are final, except in the limited circumstances described below.
We may issue a refund at our sole discretion only if you experience a verifiable technical issue that prevents access to the purchased file, and we are unable to resolve the issue after reasonable troubleshooting.
A “technical issue” is limited to situations such as:
To be considered for review, you must provide reasonable evidence of the issue, which may include screenshots, screen recordings, error messages, or other documentation demonstrating that the file cannot be accessed as intended despite meeting stated system requirements.
Refund requests must be submitted within 7 days of purchase.
Refunds will not be issued for:
If adequate documentation of a technical issue is not provided, the request may be denied.
All merchandise is printed on demand and made to order. For this reason, we do not accept returns or exchanges for:
Please review sizing charts and product details carefully before placing your order.
We may, at our sole discretion, offer a replacement, refund, or store credit if a merchandise item arrives:
All resolutions are discretionary and are not guaranteed.
To be eligible for review, you must contact us within 7 days of receiving the item.
To request consideration for a merch-related issue, email info@privatepracticeresource.com and include:
Requests submitted after 7 days of delivery, without photo documentation, or that fall outside the scope of this policy may be denied.
In some cases, we may resolve an issue without requiring the item to be returned. Any resolution is determined at our sole discretion. We reserve the right to deny requests that appear fraudulent, abusive, or inconsistent with this policy.
We may limit replacements or refunds per customer or per order.
If a refund is approved, it will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If you are located in the European Union, you acknowledge that by purchasing and downloading a digital product, you expressly consent to immediate delivery and waive your right to withdraw once access or download has begun, in accordance with applicable EU consumer protection laws.
If you have questions about this Refund & Return Policy or need support, contact us at:
info@privatepracticeresource.com